Shipping Policy for My Chic Jewelry

Thank you for shopping with My Chic Jewelry! We are committed to getting your beautiful pieces to you as quickly as possible. Below is all the information you need to know about our shipping process.

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 2 – 3 business days for processing and production time before your order ships. This allows us to ensure your items are properly prepared and carefully packaged.

HOW LONG IS THE SHIPPING TIME?

• Standard Shipping: Average delivery time is 7 – 16 business days.
• Expedited Shipping: If available, delivery time may vary based on your location.

Please note, circumstances beyond our control (such as weather, holidays, or natural disasters) may cause shipping delays. While we aim to get your order to you on time, we are not responsible for any delays caused by the shipping carrier. We appreciate your understanding and patience!

CAN I CANCEL MY ORDER?

Yes! We want you to be completely satisfied with your purchase. If you need to cancel your order, you may do so within 24 hours of placing it, with no penalty. Simply send us an email with the subject line “CANCEL” and we’ll process your request.

If your order has already shipped, we unfortunately cannot cancel it, but you can return the item once it arrives. Please refer to our Returns Policy for more details.

I HAVE ENTERED AN INCORRECT ADDRESS!

If you notice that you’ve entered an incorrect address, don’t worry! Simply reply to your order confirmation email with the correct information, and we will update your order details. Please notify us within 24 hours of placing your order to ensure the address is corrected before shipping.

MY ITEM ARRIVED DAMAGED

We take great care in packaging your items to ensure they arrive safely. However, on rare occasions, items may be damaged due to mishandling by the carrier. If this happens, please reach out to us with the following:

• Your order number
• A photo of the damaged item

Once we receive this information, we will send you a replacement item free of charge. Your satisfaction is our priority!

I HAVE A QUESTION THAT WASN’T ANSWERED, CAN YOU PLEASE HELP?

If you have any other questions or concerns, we’re here to help! Please don’t hesitate to contact us at support@mychicjewelry.com. We will do our best to respond within 24 hours.

Thank you again for choosing My Chic Jewelry. We appreciate your business and strive to make your shopping experience with us as enjoyable as possible!